FAQs

1. Lysol Disinfectant Spray

 

  1. Can Lysol® Disinfectant Spray be sprayed on soft surfaces such as clothing, bedding, and furniture?

Yes. To kill odor-causing bacteria on soft surfaces: spray a light even coating on fabric until wet. DO NOT SATURATE. Let air dry. For difficult odors or heavy fabrics, repeat application. Reapply as necessary. Do not use on leather, silk, rayon acetate or satin fabrics. Always test on a hidden area of fabric.

  1. Can Lysol® Disinfectant Spray be used as an air freshener?

Yes.

  1. What is Lysol® Disinfectant Spray effective against?

Lysol® Disinfectant Spray eliminates the following bacteria, fungi, and viruses from hard, non-porous surfaces:

 

Viruses:

  • Avian Influenza A (H1N1)
  • Influenza A Virus (New Caledonia/20/99), Influenza B Virus (Strain B/Hong Kong/5/72)
  • Rhinovirus: the leading cause of the common cold
  • Rotavirus: the leading cause of infectious diarrhea in children
  • Respiratory Syncytial Virus(RSV): the leading cause of lower respiratory infection in children

 

Bacteria:

  • Staphylococcus aureus (Staph)
  • Methicillin Resistant Staphylococcus aureus (MRSA)
  • Streptococcus pyogenes (Strep)
  • Escherichia coli O157:H7 (E. coli)
  • Salmonella enterica (Salmonella)
  • Campylobacter jejuni
  • Klebsiella pneumoniae

 

Fungi:

  • Mold
  • Mildew
  • Trichophyton mentagrophytes (Athlete's Foot Fungus)

 

  1. Can Lysol® Disinfectant Spray be used on food surfaces or children’s toys?

For hard non-porous food contact surfaces and for children’s toys: rinse thoroughly with potable water. To sanitize: let stand for 30 seconds. To deodorize: spray on surfaces as needed. To control and prevent mold & mildew: pre-clean hard, non-porous surfaces. Spray surface and allow to remain wet for 10 minutes. Allow surfaces to air dry. Repeat applications in weekly intervals or when mold and mildew growth appears. Do not use on polished wood, painted surfaces or acrylic plastics.

  1. Why is Lysol® Disinfectant Spray only 99.9% effective against germs?

Hard surface disinfectants, like Lysol® Disinfectant Spray, are regulated by and registered with Health Canada. Health Canada sets the product’s standards and guidelines to make disinfectant claims and also specifies the actual test methods required to support claims against bacteria, viruses, and fungi.

A sanitizer is a product that demonstrates a three log (or 99.9%) reduction of bacteria and a disinfectant demonstrates a six log (or 99.99%) reduction of micro-organisms. Lysol® Disinfectant Spray met both criterion and therefore is labelled “kills 99.9% of bacteria and viruses”.

2. Lysol Disinfecting Wipes

  1. Can Lysol® Disinfecting Wipes be re-used?

No.

  1. Do you still need to use a surface cleaner with Lysol® Disinfecting Wipes?

No.

  1. Can Lysol® Disinfecting Wipes be flushed?

No.

  1. Should the surfaces be rinsed after using Lysol® Disinfecting Wipes?

Rinsing is not necessary. The only exception would be food contact surfaces and items that children may place in their mouths.

  1. Can Lysol® Disinfecting Wipes be used on dishes, utensils, wood or glass?

No.

3. Lysol All Purpose Cleaner & Lysol Multi-Surface Clean Pour

  1. What surfaces can I use Lysol® All Purpose Cleaner and Lysol® Multi-Surface Clean Pour on?

Lysol® All Purpose Cleaners work on a wide range of hard, non-porous surfaces. Do not use on eating /cooking utensils, glasses, dishes, or cookware. On painted surfaces, test a small inconspicuous area first. Do not use on unfinished, oiled or waxed wood floors.

  1. Does Lysol® Multi-Surface Clean Pour need to be diluted?

Lysol® Multi-Surface Clean Pour can be diluted or used at full strength, please refer to complete usage instructions listed on the label.

  1. Can Lysol® All Pourpose Cleaner or Multi-Surface Clean Pour be mixed with bleach?

No.

  1. Can Lysol® All Purpose Cleaner or Multi-Surface Clean Pour be used on wood floors?

Lysol® All Purpose Cleaner should not be used on unfinished, oiled, or waxed wood floors.

  1. Is it necessary to rinse surfaces after using Multi-Surface Clean Pour?

If diluted with water, no. If used full strength, yes. Surfaces should be rinsed before placing food directly on the countertop. It is necessary to rinse to prevent scent absorption.

4. Lysol Toilet Bowl Cleaner

  1. How do you open the cap for Lysol® Toilet Bowl Cleaner?

To open the CRC (Child Resistant Cap): Hold bottle firmly with one on a flat surface. With the other hand, squeeze sides of cap where indicated, while turning counter clockwise. Important to remember NOT TO REMOVE CAP and AVOID SQUEEZING THE BOTTLE WHILE OPENING. After each use, Lysol® Click Gel Toilet Bowl Cleaner should be resealed immediately by twisting cap clockwise until tightly closed.

  1. Can Lysol® Click Gel Toilet Bowl Cleaner be used as a general cleaner outside of toilet?

No. Because of Lysol® Click Gel Toilet Bowl Cleaner’s ingredients, the product could permanently damage surfaces for which it is not recommended.

  1. Does toilet still need to be cleaned with a regular liquid type product if I used Lysol® Click Gel Toilet Bowl Cleaner?

Yes. Lysol® Click Gel Toilet Bowl Cleaner is not a replacement for regular cleaning or in place of liquid toilet bowl cleaners. When doing regular cleaning, apply the manual Lysol® Click Gel Toilet Bowl Cleaner and brush around the gel or puck to prevent it from falling off or coming detached.

  1. Where should Lysol® Click Gel Toilet Bowl Cleaner be placed?

Lysol® Click Gel Toilet Bowl Cleaner should be applied inside the bowl, above the water line in the path of where water runs during flushing.

  1. How long does Lysol® Click Gel Toilet Bowl Cleaner last?

Each Lysol® Click Gel Toilet Bowl Cleaner should last up to 7 days (1 week) during normal use. If left on bowl without flushing, the gel may start to dry out.

5. Lysol No-Touch Automatic Hand Soap System

  1. Dispenser troubleshooting steps:

If dispenser does not turn on:

  • Check that batteries are new and inserted in the correct orientation.

If dispenser does not dispenser properly or at all:

  • Ensure hand is placed correctly to activate soap.
  • Switch dispenser off. Clean by wiping dispenser with a damp, non-abrasive cloth and drying thoroughly, making sure lens on underside of nozzle is free from soap build-up.
  • Make sure dispenser is not standing in water. If so, remove the battery door, wiping and drying the interior thoroughly, then reinserting the batteries.

 

  1. How do I replace the Lysol® No-Touch Automatic Hand Soap Refill?
  1. Turn dispenser off.
  2. Pull firmly on refill to remove.
  3. Replace only with Lysol® Hand Soap refill.
  4. Remove seal from refill before use.

 

  1. How do I replace the batteries in the Lysol® No-Touch Automatic Hand Soap System?
  1. When the batteries have run out, no soap or only a partial dose of soap, may be dispensed.
  2. Replace with new set of AA Alkaline batteries.
  3. Make sure battery hatch is fully seated and moisture resistant.

 

  1. Can other refills be used in the Lysol® No-Touch Automatic Hand Soap System?

No, only Lysol® No-Touch Automatic Hand Soap Refills can be used with the system.

  1. Can a Lysol® No-Touch Automatic Hand Soap Refill unit be re-used?

No.

  1. Is it normal if the Lysol® No-Touch Automatic Hand Soap System makes a grinding sound?

While the system should not make a “grinding” sound, it will make noise when activated.